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Product Roadmap

Every feature across all suites, organized by quarter. Filter and search to find what matters most to you.

CRM

Customer Relationship Management tools for managing contacts, tours, and leases

2025Delivered
Contacts – Key Contacts
Contacts – Contact Notes
Data Management – Building Object & Table
Data Management – Tagging Framework
Q1 2026Delivered
User Profile – Activity Enhancements
Q2 2026Delivered

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Q3 2026Planned
CRM - Tenant Contact Card
Leasing - Yardi Daily Lease Sync
Q4 2026Planned
CRM - Waiver Document Management
Tenants - Departments

Experience

Guest and tenant experiences including events, communications, and web portals

2025Delivered
Events – TicketsEvents – QR Check-inEvents – WaitlistEvents – DiscountsEvents – Multi-slot EventsEvents – Add Attendees from Admin
Communication – Rich Content
Communication – Newsletters
Q1 2026Delivered
Web Experience – Public Registration
Web Experience – Customization Enhancements
Web Experience – Custom Domain Setup
Q2 2026Delivered
Experience – Automated Localized Posts
Events – Limiting Session ClaimsEvents – Cancellation NoticeAdmin On the Go – Event Management, Check-in & Communications
Q3 2026Planned
Digital Signage - Publish HqO Content to Building Screens
Resource Booking - Exchange Outlook Calendar Integration
Activity Center
Events - Block Out Sessions
Events - Mobile Event Check-In
Events - Multi-day
Mobile - Profile & Notification Settings
Mobile - Redesigned Home Experience
Q4 2026Planned
Events - Recurring
Vendors - Vendor Portal
Credits - Targeted Credits
Discounts - Advanced Discount Rules
Intelligence - Commerce Dashboard Improvements
Service Requests - Credits Support
Mobile - Home Screen Customization
Communications - Unified Two-Way Chat
Content - Schedule Email from Content
Events - Feedback
Events - Host & Vendor Check-In
Events - Notification Experience
Events - Public Event URLs
Mobile - Email Notification Center
Web App - Update Company Details
Web App - User Management

Access Control (PAIR)

Physical access and visitor management

2025Delivered
Tenant Credentials – Wallet/NFC
LenelGeneaC-CURE
Visitor Credentials – QR Pass
LenelC-CURE
Visitor Management – Loading Dock SupportVisitor Management – Wallet Visitor Pass (Wavelynx)Visitor Management – Reporting EnhancementsVisitor Management – Bulk RegistrationVisitor Management – Automated Visitor Passes via Bookings
Q1 2026Delivered
Tenant Credentials – Wallet/NFC
AMAGIntegriti
Visitor Credentials – QR Pass
AMAGIntegriti
Visitor Management – Tenant-Initiated Vendor Visit Requests
Q2 2026Delivered
Tenant Credentials – Wallet/NFC
Genetec
Tenant Credentials – BLE
Brivo
Visitor Credentials – QR Pass
Genetec
Visitor Management – Kiosk & Self-Service Check-in
Q3 2026Planned
Visitor - SMS Notifications North America
Account Settings - Manage My Account
Visitor - Customize Printed Visitor Badges
Visitor - Tenant Email Customization
Access - NEDAP ACS AEOS Visitor Credentials
Access - NEDAP AEOS Tenant Credentials
Access - NEDAP At Work ACS Tenant Credentials
Visitor - Genea ACS
Visitor Management - Outlook Integration
Q4 2026Planned
Access - NEDAP At Work ACS Visitor Credentials
Visitor - Granular Access Control
Visitor - NDA & T&Cs
Visitor - SMS Notifications EMEA

Operations

Service requests, resource booking, and operational workflows

2025Delivered
Resource Booking – Branded EmailsResource Booking – Add Visitor to BookingResource Booking – DiscountsResource Booking – On Account PaymentsResource Booking – CollectionsResource Booking – Combined Meeting Rooms
Q1 2026Delivered
Resource Booking – CreditsResource Booking – Manage Paid Bookings in Admin
Q2 2026Delivered
Service Requests – Teams, Catalogues & Routing
Resource Booking – Cancellation & Preset Refunds
Service Requests – Messaging & Feedback
Admin On the Go – Service Request Management
Resource Booking – Room KiosksResource Booking – Tripleseat Integration
Q3 2026Planned
Service Requests - Multi Language Support
Service Requests - Pricing & Payments
Service Requests - Products
Q4 2026Planned
Payments - Multi-Level Configuration
Resource Booking - Add-Ons for Bookings
Resource Booking - Floor Plans
Resource Booking - Two Way Chat
Service Requests - Category-Based Visibility
Service Requests - Invoicing
Service Requests - On Account Billing
Resource Booking - Public API
REX - Admin AI Chat Experience
CRM - AI Lease Abstraction
CRM - CSV Lease Data Upload
End User AI Chat Experience
Resource Booking - Booking Limits
Resource Booking - Flexible Rates & Promotions
Resource Booking - Invoicing
Service Requests - Inventory Management
Service Requests - Preventative Maintenance
Service Requests - Yardi Invoicing Integration
Vendors - Vendor Availability Management

Intelligence

Analytics, reporting, and AI-powered automation

2025Delivered
Reporting – New Intelligence Platform
AI Automation – Agent Development
Q1 2026Delivered
Reporting – New Access Performance ReportsReporting – New Content Performance ReportsReporting – Sentiment & Feedback Analysis
Q2 2026Delivered
Reporting – New Communications ReportsReporting – New Service Request Performance Reports
Q3 2026Planned
Intelligence - Features Analytics
Q4 2026Planned
Intelligence - Portfolio Analytics Overview
Resource Booking - Feedback
Intelligence - Communications Analytics
Intelligence - Resource Booking Improvements
Intelligence - Visitor Analytics
CRM - Tenant Health & LTV
Intelligence - Service Requests Analytics
Surveys - Enhanced Survey Builder