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Product Roadmap

Every feature across all suites, organized by quarter. Filter and search to find what matters most to you.

CRM

Customer Relationship Management tools for managing contacts, tours, and leases

2025Delivered
Contacts – Key Contacts
Contacts – Contact Notes
Data Management – Building Object & Table
Data Management – Tagging Framework
Q1 2026Delivered
User Profile – Activity Enhancements
Q2 2026Delivered

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Q3 2026Delivered
CRM - Tenant Contact Card
Leasing - Yardi Daily Lease Sync
Q4 2026Planned
CRM - Manage Team in Tenant & Vendor Portal
CRM - Update Company Details (Web App)

Experience

Guest and tenant experiences including events, communications, and web portals

2025Delivered
Events – TicketsEvents – QR Check-inEvents – WaitlistEvents – DiscountsEvents – Multi-slot EventsEvents – Add Attendees from Admin
Communication – Rich Content
Communication – Newsletters
Q1 2026Delivered
Web Experience – Public Registration
Web Experience – Customization Enhancements
Web Experience – Custom Domain Setup
Q2 2026Delivered
Experience – Automated Localized Posts
Events – Limiting Session ClaimsEvents – Cancellation NoticeAdmin On the Go – Event Management, Check-in & Communications
Q3 2026Delivered
Events - Block Out SessionsEvents - Mobile Event Check-InEvents - Multi-dayEvents - Notifications for Registered UsersFeedback - Ratings for Events + Resource Bookings
Q4 2026Planned
Events - Improved Notifications
Activity Center
Events - Building-Level Payments
Mobile - Profile & Notification Settings
Events - Recurring
Mobile - Redesigned Home Experience
Communications - Unified Two-Way Chat
Content - Schedule Email from Content
Events - Add Walk-In Attendees
Events - Host & Vendor Role
Events - Public Event URLs
REX - End User AI Chat Experience (Concierge)
Surveys - Enhanced Survey Builder

Access Control (PAIR)

Physical access and visitor management

2025Delivered
Tenant Credentials – Wallet/NFC
LenelGeneaC-CURE
Visitor Credentials – QR Pass
LenelC-CURE
Visitor Management – Loading Dock SupportVisitor Management – Wallet Visitor Pass (Wavelynx)Visitor Management – Reporting EnhancementsVisitor Management – Bulk RegistrationVisitor Management – Automated Visitor Passes via Bookings
Q1 2026Delivered
Tenant Credentials – Wallet/NFC
AMAGIntegriti
Visitor Credentials – QR Pass
AMAGIntegriti
Visitor Management – Tenant-Initiated Vendor Visit Requests
Q2 2026Delivered
Tenant Credentials – Wallet/NFC
Genetec
Tenant Credentials – BLE
Brivo
Visitor Credentials – QR Pass
Genetec
Visitor Management – Kiosk & Self-Service Check-in
Q3 2026Delivered
Digital Signage - Publish HqO Content to Building Screens
Visitor - SMS Notifications North America
Visitor - Tenant Email Customization
Visitor Management - Outlook Integration
Account Settings - Manage My Account
Access - NEDAP ACS AEOS Visitor Credentials
Access - NEDAP AEOS Tenant Credentials
Visitor - Genea ACS
Q4 2026Planned
Access - NEDAP At Work ACS Tenant Credentials
Access - NEDAP At Work ACS Visitor Credentials
Visitor - Customize Printed Visitor Badges
Vendor Portal - Service Requests, Documents, Onboarding
Invoice - Generate Invoices for Transactions
REX - Admin AI Chat Experience
Visitor Management - Granular Access Control
Visitor Management - SMS Notifications EMEA
Visitor - NDA & T&Cs

Operations

Service requests, resource booking, and operational workflows

2025Delivered
Resource Booking – Branded EmailsResource Booking – Add Visitor to BookingResource Booking – DiscountsResource Booking – On Account PaymentsResource Booking – CollectionsResource Booking – Combined Meeting Rooms
Q1 2026Delivered
Resource Booking – CreditsResource Booking – Manage Paid Bookings in Admin
Q2 2026Delivered
Service Requests – Teams, Catalogues & Routing
Resource Booking – Cancellation & Preset Refunds
Service Requests – Messaging & Feedback
Admin On the Go – Service Request Management
Resource Booking – Room KiosksResource Booking – Tripleseat Integration
Q3 2026Delivered
Resource Booking - Exchange Outlook Calendar Integration
Service Requests - Products
Service Requests - Pricing & Payments
Q4 2026Planned
Service Requests - Multi Language Support
Resource Booking - Booking Limits
Resource Booking - Floor Plans
Resource Booking - Two Way Chat
Service Requests - Assignee-Based Visibility
Service Requests - Visibility Targeting
Resource Booking - Add-Ons for Bookings
Credits - Credit Balance Visibility
Resource Booking - Public API
Service Requests - Credits
Service Requests - On Account Billing
Resource Booking - Flexible Rates & Promotions
Resource Booking - Multi-Level Payment Configuration
Service Requests - Discounts
Service Requests - Inventory Management
Service Requests - Preventative Maintenance
Service Requests - Yardi Invoicing Integration

Intelligence

Analytics, reporting, and AI-powered automation

2025Delivered
Reporting – New Intelligence Platform
AI Automation – Agent Development
Q1 2026Delivered
Reporting – New Access Performance ReportsReporting – New Content Performance ReportsReporting – Sentiment & Feedback Analysis
Q2 2026Delivered
Reporting – New Communications ReportsReporting – New Service Request Performance Reports
Q3 2026Delivered
Intelligence - Features Analytics
Q4 2026Planned
Intelligence - Communications Analytics
Intelligence - Visitor Analytics