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REX Platform Roadmap

2025–2026 Product Development Timeline

CRM

Customer Relationship Management tools for managing contacts, tours, and leases

Q3 2025Delivered
  • Contacts – Key Contacts
  • Contacts – Contact Notes
Q4 2025In Progress
  • Data Management – Building Object & Table
  • Data Management – Tagging Framework
Q1 2026
  • Contacts – Contact Tracking
  • Leases - Yardi integration
Q2 2026
  • Leases – Lease Terms with Credits
  • Data Management – Pipeline & Lease Object
  • Data Management – Custom Objects & Fields
  • Tours – Brochure & Tour Content Tools
  • Onboarding – Customizable Tenant Onboarding Workflows

Experience

Guest and tenant experiences including events, communications, and web portals

Q3 2025Delivered
  • Events – Tickets
  • Events – QR Check-in
  • Events – Waitlist
  • Events – Discounts
Q4 2025In Progress
  • Events – Multi-slot Events
  • Events – Add Attendees from Admin
  • Communication – Rich Content
  • Communication – Newsletters
Q1 2026
  • Payments – Flexible Payment Routing
  • AI Automation – Request Engine
Q2 2026
  • Events – Multi-day Events
  • Events – Recurring Events
  • Web Experience – Public Property Page
  • Web Experience – Public Registration
  • AI Automation – Concierge Consumer App

Access Control (PAIR)

Physical access and visitor management

Q3 2025Delivered
  • Access Control – AMAG Integration
  • Visitor Management – Loading Dock Support
  • Visitor Management – Wallet Visitor Pass (Wavelynx)
  • Visitor Management – Reporting Enhancements
Q4 2025In Progress
  • Access Control – Genetec Integration
  • Visitor Management – Bulk Registration
  • Visitor Management – Automated Visitor Passes via Bookings
Q1 2026
  • Access Control – Integriti Integration
  • Visitor Management – Visitor Self Check-in (Kiosk)
  • Visitor Management - Tenant-Initiated Vendor Visit Requests
Q2 2026
  • Access Control – Brivo Integration
  • Access Control – Kastle Integration
  • Access Control – Command Center Unified Credential Visibility
  • Access Control – Command Center Activity & Audit Logs

Operations

Service requests, resource booking, and operational workflows

Q3 2025Delivered
  • Resource Booking – Branded Emails
  • Resource Booking – Add Visitor to Booking
  • Resource Booking – Discounts
  • Resource Booking – On Account Payments
Q4 2025In Progress
  • Service Requests – Teams, Catalogues & Routing
  • Service Requests – Two-way Communications
  • Resource Booking – Collections
  • Resource Booking – Combined Meeting Rooms
Q1 2026
  • Service Requests – Inventory & Inspections
  • Service Requests – Payments
  • Resource Booking – Cancellation & Preset Refunds
  • Resource Booking – Kiosks
  • Resource Booking – Tripleseat Integration
  • Payments – Credits
  • Admin Tools – Admin App
Q2 2026
  • Service Requests – Preventative Maintenance
  • Service Requests – Billing & Yardi Invoicing
  • Automation – Resource Booking → Service Request
  • Resource Booking – Office 365 (Outlook) Integration
  • Resource Booking – Two-way Chat

Intelligence

Analytics, reporting, and AI-powered automation

Q3 2025Delivered
  • Analytics – Analytics v2 with Chatbot
  • Reporting – Portfolio Analytics Dashboard
Q4 2025In Progress
  • Reporting – New Access Control Reports
  • Reporting – New Content Performance Reports
Q1 2026
  • Reporting – New Event Performance Reports
  • Reporting – New Resource Booking Performance Reports
  • Reporting – New Service Request Performance Reports
  • Reporting – New CRM Reports
  • AI Automation – Agent Development
Q2 2026
  • Reporting – New Report Types
  • AI Automation – Admin Assistant
  • AI Automation – Agent Development